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Patient Safety Challenges: Communication and Resolution Initiatives

This webinar will review and describe communication and resolution programs, including the AHRQ's CANDOR approach. Attendees will discuss the failure of traditional strategies in addressing unexpected patient injury, describe how communication and resolution programs address patient harm, and review the CANDOR initiative and its approach to early disclosure and resolution.

Pregnancy and the Workplace: Employee Rights and Employer Obligations

This webinar will address the duty to accommodate pregnant and postpartum employees under Delaware and federal law. We will discuss threading the needle between your business needs and an employee's rights when accommodations impose a burden on your office.

Best Practices for Employee Handbooks

The seminar will include examples of best practices for policies and language for employers to include in their Employee Handbook. Attendees will learn how to: provide information to employers regarding employee handbooks, discuss different types of policies to include in employee handbooks, and discuss employer’s use of the handbook can help in defending against employee actions.

Common Life Safety Code Deficiencies and Strategies for Compliance

This informative webinar will provide a comprehensive overview of common Life Safety Code (NFPA #101) deficiencies that are identified in health care facilities and provide guidance on maintaining a safe and compliant environment of care. The program will also focus on significant regulatory changes in health care facilities in accordance with the newly adopted editions of NFPA 101 and 99 (2012 editions).

Recognizing and Defusing Aggressive Behavior

Too often, healthcare professionals fail to recognize escalating behaviors until it is too late, and they are the victims of a violent attack. In this session, Steve Wilder, a nationally recognized healthcare safety and security consultant and co-author of the book “The Essentials of Aggression Management in Healthcare: From Talkdown to Takedown” will discuss the Aggression Continuum and ways to de-escalate aggressive behaviors before physical violence erupts.

OSHA- Bloodborne Pathogen Training

This training will provide you and your employees with knowledge that can help reduce the risk of diseases such as Hepatitis B, Hepatitis C and HIV, which could be contracted as a result of exposure to bloodborne pathogens. Medical and dental practices can eliminate the costs associated with remediating illness and injury resulting from BBP exposure by ensuring that employees receive proper training.

OSHA- Hazard Communication Training

Designed to help your medical or dental practice maintain compliance with the new Hazard Communication Standard, including a review of the SDS format and the pictograms.

Combatting Dr. Google

Join Jim Cucinotta of Halo Health International and Dr. Jill Brooks of First Healthcare Compliance for a discussion on how to provide better continuity of care and to become the source patients go to first by offering focused patient education and optimizing your social media presence.

Healthcare Reform: Top Employer Questions

Debbie Shears of Weiner Benefits Group joins First Healthcare Compliance to provide an update on the Affordable Care Act and how it impacts employers.

Taming Overhead and Compliance: Is Practice Integration in Your Future?

Dr. Jill Brooks, Director of Education at First Healthcare Compliance welcomes Kimberly Hoffman, Esq., Bruce Tigani, Esq., and James Gallagher, Esq. from the Morris James Healthcare Industry Team to discuss “Taming Overhead and Compliance: Is Practice Integration in Your Future?”