As the Product Manager, Regina Miller is responsible for leading and driving the Company’s product development initiatives by launching new features and products and managing vendor relationships. Regina has over 33 years of experience in the healthcare industry. Prior to joining First Healthcare Compliance, she held leadership positions in client services and in the technical product support industry with Cerner, Siemens and Shared Medical Systems. She received her Bachelor of Science in Health Policy, Planning and Administration from Penn State University and is a Certified Professional in ITIL Foundations. Regina serves as a mentor for youth and sits on various community service committees.
As the Client Services Manager, Desiree Diaz is responsible for leading client onboarding, support, training, and overall account management initiatives. Since joining First Healthcare Compliance, Desiree has held positions in Sales and Business Development which offered valuable perspective and experience that she brings to the Client Services team. She received her Bachelor of Arts in English Literature and Minor in Sociology from the University of Delaware.
Prior to joining First Healthcare Compliance, Kelly worked for over twenty years in various sales and marketing management positions for the DuPont Company and later Koch Industries. Kelly graduated from High Point University with a degree in Business Administration and is Six Sigma Green Belt certified. Kelly enjoys travel with family and friends and new adventures.
Catherine is the host and organizer of all online educational events including the popular podcast 1st Talk Compliance. Prior to joining First Healthcare Compliance, Catherine worked in the nonprofit world, and as an operatic concert soloist with international performances. She holds an Executive Graduate Certificate in Nonprofit Administration from the Fels Institute of Government at the University of Pennsylvania, a Master of Music in Vocal Performance from the University of Miami, and a Bachelor of Music in Vocal Performance and Music Business from the University of Delaware. Catherine loves spending time with her three children, especially on the ski slopes.