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Q&A: Front Desk Success with Medical Receptionist Engagement

Shivhon Adkins, MPA, founder of Medical Receptionist Network and author of the “Medical Receptionist Handbook to Success” will present the webinar “Front Desk Success with Medical Receptionist Engagement.” Shivhon has improved daily processes within the medical office setting over her 16 year career in healthcare, including creating and enforcing policies and procedures and implementing a new employee recognition program. Shivhon created an online learning program for Medical Receptionists to provide required concepts, improve communication, and increase team work and morale among front desk staff. Here, she answers many commonly asked questions on our blog

The Cost of Workplace Violence Under OSHA

In healthcare facilities, workplace violence is an important issue that comes at a high price. Not only is workplace violence itself costly, but so are the fines OSHA issues in response. Recently OSHA has fined two healthcare facilities, one in Pennsylvania and one in Florida, for making employees and patients vulnerable to workplace violence. OSHA

First Healthcare Compliance to co-host 2nd Annual Healthcare Compliance Symposium on April 4, 2019

Our team is looking forward to the opportunity to bring legal, healthcare and business professionals together at the 2nd Annual Healthcare Compliance Symposium for a day of discussion and learning on the campus of Delaware Law School. Seven industry experts will provide helpful insight on timely topics including cybersecurity, human resources challenges, telemedicine, exclusions, and

DOJ Announces Updates to the Yates Memo

On November 29, during the International Conference on the Foreign Corrupt Practices Act, Deputy Attorney General Rod Rosenstein delivered a speech announcing changes to the Department of Justice (DOJ) 2015 policy memorandum titled “Individual Accountability for Corporate Wrongdoing.” This policy issued by then-Deputy Attorney General Sally Yates, commonly known as the Yates Memo, focuses on