Patient Safety

Negotiations in Healthcare Webinar

Negotiations in Healthcare and Technology

Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX and Bruce Lynskey, Co-Founder, Director, and Chief Executive Officer at ePrevenir will be presenting with us. Negotiating occurs in every facet of business and law. From contractual negotiations through settlement negotiations, it is a delicate dance. There are a variety of classic negotiation techniques, which include extreme posturing and “anchoring”. Healthcare and cybersecurity present unique challenges because of the looming exposure to a government investigation and either a civil and/or criminal action, even if a settlement is reached between two private parties. The purpose of this presentation is to provide approaches when negotiating contracts, settlements, and other items, which arise in healthcare and the cybersecurity industries.

CANDOR webinar

Medical Error, CANDOR/candor, and Patient Advocacy

First Healthcare Compliance hosts Kathleen W. McNicholas, MD, JD, CHC, CCEP, Consultant and Patient Advocate with Medical Legal Patient Advocacy Inc., for an interactive discussion on “Medical Error, CANDOR/candor, and Patient Advocacy.” Dr. McNicholas will review medical error and provide an approach to harmed patients. The CANDOR program of Communication and Optimal Resolution will be explained. CANDOR is well established and has been successfully adopted by many medical centers. With CANDOR in place, patients may benefit from the use of the principles and the help of a board-certified patient advocate.

Medical Assistants during Covid Era Webinar

Expanded Roles and Duties for Medical Assistants during the COVID-19 Era

Donald A. Balasa, JD, MBA, Chief Executive Officer and Legal Counsel of the American Association of Medical Assistants (AAMA) leads this timely and informative webinar. The medical assisting profession has risen to the occasion as the United States and the world have been dealing with the most serious health crisis in the last 100 years. Medical assistants have been asked by public health officials, managers of health systems, and licensed providers to assume expanded roles and perform tasks beyond their normal scope of work.