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Recognizing and Defusing Aggressive Behavior

Too often, healthcare professionals fail to recognize escalating behaviors until it is too late, and they are the victims of a violent attack. In this session, Steve Wilder, a nationally recognized healthcare safety and security consultant and co-author of the book “The Essentials of Aggression Management in Healthcare: From Talkdown to Takedown” will discuss the Aggression Continuum and ways to de-escalate aggressive behaviors before physical violence erupts.

OSHA Bloodborne Pathogen Training

This training will provide you and your employees with knowledge that can help reduce the risk of diseases such as Hepatitis B, Hepatitis C and HIV, which could be contracted as a result of exposure to bloodborne pathogens. Medical and dental practices can eliminate the costs associated with remediating illness and injury resulting from BBP exposure by ensuring that employees receive proper training.

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