An interview with Sam Roden, Director of SMB Sales at SecurityMetrics.

Could you share the story of SecurityMetrics with us?

In 1998, CEO Brad Caldwell recognized the need for affordable data security for the masses after his former company’s website was hacked. At the time, the only organization qualified to help his business through the damaging compromise was extremely expensive. Caldwell realized organizations not only need affordable forensic investigations, but also simple tools to protect them from attacks in the first place.

Since its founding in 2000, privately-held SecurityMetrics has grown from a small security company specializing in vulnerability assessment scans to a global leader of data security and compliance solutions.

Why should every merchant become PCI compliant?

In 2016 there were a total of 873 tracked data breaches exposing 30 million records, per the Identity Theft Resource Center. All businesses that store, accept, maintain, transmit, process credit/debit/payment cards are required to comply with the Payment Card Industry Data Security Standard (PCI DSS), which is an important step in protecting sensitive data. Breaches and non-compliance can be very costly both financially and in brand damage.

What top tips would you give organizations to navigate PCI compliance?

1. Watch out for non-compliance fees from your merchant processor. Make sure that as soon as you validate your PCI compliance that you report it to your processor. 2. Make sure technical support is included from your PCI vendor. You will likely need help from an expert throughout the compliance process. 3. Take PCI compliance seriously and don’t just check the boxes. Use it as an important step in protecting your organization from a data breach.

What sets you apart from other PCI compliance providers?

We are one of only a handful of companies worldwide certified by the PCI Council to conduct all major PCI compliance validations. Not only are we certified to assist organizations of all types and sizes, our sales and customer support teams have won multiple awards for their ability to help merchants reach compliance and secure their data.

How do people get started with SecurityMetrics?

Getting enrolled with us is very simple. To start, you will call into First Healthcare Compliance’s personal account manager, Kaden Pope, and he or a member of his team will go over a series of questions with you to assess your PCI compliance needs. This call will help them define your specific requirements based on how you store, process, and transmit payment cards. After defining your requirements, they will be able to give a quote for the services and enroll you with SecurityMetrics. This quote includes a discount because of our relationship with First Healthcare Compliance Point.