Join Yvette Duzaro MA, ACC of Unitive Consulting and First Healthcare Compliance for this workshop on how to prevent conflicting interaction with others by learning key skills that will empower you to have influence in your environment and with your relationship with others.
1. Neuroscience of Conflict – How Conflict Exist in the brain/mind
2. Dealing with High Conflict Personalities
3. How to use empathy techniques to prevent and resolve conflict