How to Handle Negative Patient Reviews

How to Handle Negative Patient Reviews

Gavin Baker, President of Baker Labs, a digital healthcare marketing firm, will cover the importance of reviews to today’s modern doctor and patient, and what to do about a negative review.

Objectives:
1. What you should do (and not do) on review sites
2. The best review sites your practice need to be present on.
3. How to respond to a negative review.