First Healthcare Compliance hosts Nadia Sawaya-Gauckler from InterCultural Communications LLC, for an interactive discussion on “National Standards for Culturally and Linguistically Appropriate Services (CLAS).” Nadia has developed and implemented CLAS strategic interventions across organizations such as Mayo Clinic, Johns Hopkins Medicine, New York City Health and Hospitals Corporation and DaVita HealthcarePartners. This presentation offers participants an overview of the CLAS Standards.
1. What are CLAS- Background/Context and Compliance
2. Why are CLAS important- Impact on health care delivery
3. How to implement CLAS- resources and tools to promote and implement CLAS in health care settings