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How to Handle Document Retention & Destruction

1st Talk Compliance features guest Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX, on the topic of “HIPAA and Beyond: Documentation Retention & Legal Holds.” Rachel joins our host, Catherine Short to review a multitude of laws, including HIPAA, requires certain types of documents be kept for a certain period of time. How does document retention play out for public companies subject to SOX and what should companies do in the event of a legal hold or a preservation request? This presentation addresses laws that are relevant to healthcare industry participants, as well as compliance suggestions, and steps to take when either a legal hold or a preservation request arrives.

Catherine Short
Audits, Breach, compliance program, Compliance Tips, Compliance Training, Data Collection, Data Privacy, Data Security, Education, effective compliance program, Employee Training, Employee Zone, Employment Law, General Compliance, Healthcare, Healthcare Compliance, HIPAA, HIPAA Privacy Rule, HIPAA Zone, medical identity theft, medical records, Online Healthcare Compliance Training, PHI, Podcasts, Privacy, Protected health information, Risk Management, Security, security breach, Security Zone, Training
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Snooping Webinar

How to Prevent Employee Snooping and Insider Threats – Audio Version of the Webinar

Raymond Ribble is the CEO and Founder at SPHER, Inc. a market-leading compliance analytics, cyber-security solution addressing: HIPAA compliance, State Privacy Laws, and ePHI security threats and our presenter for this webinar. Snooping and Insider threats are exactly why user monitoring and ePHI access strategies are vital to the security of sensitive patient information and data protection. While it is an unsettling thought, not all cybersecurity incidents are traced from employee negligence. With so much attention and money surrounding cybersecurity in the healthcare industry, malicious employees may decide to purposefully disclose patient information. Since employees and contractors may have knowledge of your network setup, vulnerabilities, and access codes, snooping employees with malicious intent hold the key to exposing your organization to a series of unwanted risks and threats.

Catherine Short
Breach, Company Culture, compliance program, Compliance Tips, Compliance Training, Data Privacy, Data Security, Education, effective compliance program, Employee Zone, Ethics, General Compliance, Healthcare Compliance, Healthcare Compliance Software, HIPAA, HIPAA Privacy Rule, HIPAA Zone, HITECH, Human Resources, medical records, Patient Safety, Patient Satisfaction, PHI, Podcasts, Privacy, Protected health information, Risk Management, Security, security breach, Security Zone, Training
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Medical Error & Patient Advocacy – How Can We Have More Candor?

1st Talk Compliance features guest Kathleen W. McNicholas, MD, JD, CHC, CCEP, Consultant and Patient Advocate with Medical Legal Patient Advocacy Inc., on the topic of “Medical Error & Patient Advocacy – How Can We Have More Candor?” Kathleen joins our host, Catherine Short to review medical error and provide an approach to harmed patients. The CANDOR program of Communication and Optimal Resolution will be explained. CANDOR is well established and has been successfully adopted by many medical centers. Without CANDOR in place, patients may benefit from the use of the principles and the help of a board-certified patient advocate.

Catherine Short
Boards, Company Culture, compliance program, Compliance Tips, Compliance Training, Education, effective compliance program, Employee Training, Employee Zone, Employment Law, Ethics, General Compliance, Healthcare, Healthcare Compliance, Individual Accountability, Patient Advocacy, Patient Safety, Patient Satisfaction, Physician-patient Relationship, Podcasts, Privacy
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Negotiations in Healthcare Webinar

Negotiations in Healthcare and Technology

Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX and Bruce Lynskey, Co-Founder, Director, and Chief Executive Officer at ePrevenir will be presenting with us. Negotiating occurs in every facet of business and law. From contractual negotiations through settlement negotiations, it is a delicate dance. There are a variety of classic negotiation techniques, which include extreme posturing and “anchoring”. Healthcare and cybersecurity present unique challenges because of the looming exposure to a government investigation and either a civil and/or criminal action, even if a settlement is reached between two private parties. The purpose of this presentation is to provide approaches when negotiating contracts, settlements, and other items, which arise in healthcare and the cybersecurity industries.

Catherine Short
Boards, Breach, Business Associate, Company Culture, compliance program, Compliance Tips, Compliance Training, Cybersecurity, Data Privacy, Data Security, Education, effective compliance program, Employee Training, General Compliance, Healthcare Compliance, Human Resources, Patient Safety, performance evaluations, PHI, Physician-patient Relationship, Podcasts, Privacy, Protected health information, Risk Management, Security, text messaging, Vendor Zone
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CANDOR webinar

Medical Error, CANDOR/candor, and Patient Advocacy

First Healthcare Compliance hosts Kathleen W. McNicholas, MD, JD, CHC, CCEP, Consultant and Patient Advocate with Medical Legal Patient Advocacy Inc., for an interactive discussion on “Medical Error, CANDOR/candor, and Patient Advocacy.” Dr. McNicholas will review medical error and provide an approach to harmed patients. The CANDOR program of Communication and Optimal Resolution will be explained. CANDOR is well established and has been successfully adopted by many medical centers. With CANDOR in place, patients may benefit from the use of the principles and the help of a board-certified patient advocate.

Catherine Short
Company Culture, Education, Employee Training, Ethics, Patient Advocacy, Patient Safety, Patient Satisfaction, Physician-patient Relationship, Podcasts, Training, Uncategorized, Wrongdoing
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New Approach to Cybersecurity Training

Stop the Insanity! Why Healthcare Organizations Need to Take a New Approach to Cybersecurity & Data Privacy Training

Rebecca L. Rakoski, managing partner at XPAN Law Partners and Sajed Naseem, Chief Information Security Officer (CISO) from NJ Courts are presenting this engaging webinar. Employees are one of an organization’s greatest strengths, but also its greatest weaknesses. For years cybersecurity and data privacy advocates have been arguing that training employees is the only way to safeguard the organization. This is especially true in the healthcare arena where HIPAA training is required. However, these same healthcare organizations engage in training for their employees only to stare down the barrel of a data breach caused by one of those trained employees.The question becomes, why do we continue to repeat the same exercise expecting a different outcome?

Catherine Short
Breach, Compliance Training, Data Privacy, Data Security, Education, effective compliance program, Employee Zone, HIPAA, HIPAA Privacy Rule, HIPAA Zone, HITECH, Human Resources, PHI, Podcasts, Protected health information, Risk Management, Security, security breach, Security Zone, Training
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Healthcare Compliance Podcasts Create Learning Opportunities

Healthcare Compliance Podcasts Create Learning Opportunities

Podcasts are everywhere these days and they’re extremely popular.  Around 68 million Americans listen to podcasts each week and 74% of those podcast users listen to learn something new. In fact, podcast listeners are so enthusiastic that they average 7 different shows per week.  Podcasts offer an opportunity for experts to conveniently share information to professionals anytime, anywhere.

First Healthcare Compliance Staff
Blog, Education
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Medical Assistants during Covid Era Webinar

Expanded Roles and Duties for Medical Assistants during the COVID-19 Era

Donald A. Balasa, JD, MBA, Chief Executive Officer and Legal Counsel of the American Association of Medical Assistants (AAMA) leads this timely and informative webinar. The medical assisting profession has risen to the occasion as the United States and the world have been dealing with the most serious health crisis in the last 100 years. Medical assistants have been asked by public health officials, managers of health systems, and licensed providers to assume expanded roles and perform tasks beyond their normal scope of work.

Catherine Short
Coronavirus, COVID-19, Education, Patient Safety, Patient Satisfaction, Podcasts, Training
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Expanded Roles and Duties for Medical Assistants during the COVID-19 Era

Catherine Short speaks with Donald A. Balasa, JD, MBA, CEO and Legal Counsel of the American Association of Medical Assistants (AAMA), on the topic of “Expanded Roles and Duties for Medical Assistants during the COVID-19 Era.” The medical assisting profession has risen to the occasion as we have been dealing with the most serious health crisis in the last 100 years.  Medical assistants have been asked by public health officials, managers of health systems, and licensed providers to assume expanded roles and perform tasks beyond their normal scope of work.  Because of the breadth of their education and training, medical assistants have been able to adapt quickly to these new responsibilities.  They have been called upon to work in nontraditional settings under the authority and supervision of a dedicated array of clinicians and administrators with whom they had not previously practiced. During this episode, we will discuss the laws that establish the scope of practice for medical assistants, and to delineate the expanded tasks that may be delegated under these laws.

Catherine Short
Compliance Tips, Compliance Training, Coronavirus, COVID-19, Education, General Compliance, Healthcare Compliance, Patient Advocacy, Patient Satisfaction, Podcasts, Telehealth, Telemedicine
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OSHA COVID 2021 updates webinar

COVID-19: Workplace Safety, OSHA Updates, and Return to Work Issues

Jennifer Gimler Brady, Partner at Potter Anderson & Corroon LLP will be presenting this timely webinar. On January 29, 2021, the Occupational Safety and Health Administration (“OSHA”) issued new guidance for COVID-19 workplace safety programs. Among other things, the guidance recommends several essential elements of an effective COVID prevention program. This presentation will discuss the OSHA guidance, as well as other important considerations that employers should take into account when planning for returning employees to the workplace, including the pros and cons of mandatory COVID vaccines.

Catherine Short
Company Culture, compliance program, Coronavirus, COVID-19, Education, effective compliance program, Healthcare Compliance, Human Resources, OSHA, OSHA Zone, Podcasts, Safer Guides, Training
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