Front Desk Success with Medical Receptionist Engagement

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Front Desk Success with Medical Receptionist Engagement

$19.99
Online Healthcare Compliance Training


This course covers how to improve your front desk with a primary focus on the actions, independence, and abilities of your medical receptionists and how to use feedback to enhance teamwork and shared goals while maintaining a successful environment.

Educational Objectives:

  1. Improving workflows and processes to improve front desk efficiency;
  2. Demonstrating great customer service and organization to improve the overall patient experience;
  3. Keeping medical receptionists focused on top priorities with consistency, redirection, and clear expectations.

For technical questions/difficulties, please contact shop@1sthcc.com or call 888.543.4778

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