Front Desk Success with Medical Receptionist Engagement

This course covers how to improve your front desk with a primary focus on the actions, independence, and abilities of your medical receptionists and how to use feedback to enhance teamwork and shared goals while maintaining a successful environment.

Educational Objectives:

1. Improving workflows and processes to improve front desk efficiency;
2. Demonstrating great customer service and organization to improve the overall patient experience;
3. Keeping medical receptionists focused on top priorities with consistency, redirection, and clear expectations.

For technical questions/difficulties, please contact shop@1sthcc.com or call 888.543.4778