Training

CANDOR webinar

Medical Error, CANDOR/candor, and Patient Advocacy

First Healthcare Compliance hosts Kathleen W. McNicholas, MD, JD, CHC, CCEP, Consultant and Patient Advocate with Medical Legal Patient Advocacy Inc., for an interactive discussion on “Medical Error, CANDOR/candor, and Patient Advocacy.” Dr. McNicholas will review medical error and provide an approach to harmed patients. The CANDOR program of Communication and Optimal Resolution will be explained. CANDOR is well established and has been successfully adopted by many medical centers. With CANDOR in place, patients may benefit from the use of the principles and the help of a board-certified patient advocate.

Happy Birthday HIPAA!! 25 Years of Growing and Changing!

Catherine Short speaks with Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX, on the topic of “HIPAA Celebrates 25 Years – A Synopsis of the Law’s Evolution.” It’s hard to believe that it’s been 25 years since HIPAA was signed into law on August 21, 1996! Over the past two and a half decades, there have been a multitude of changes in the healthcare industry and technology. The three items that remain constant are preserving the confidentiality, integrity, and availability of a patient’s protected health information.

New Approach to Cybersecurity Training

Stop the Insanity! Why Healthcare Organizations Need to Take a New Approach to Cybersecurity & Data Privacy Training

Rebecca L. Rakoski, managing partner at XPAN Law Partners and Sajed Naseem, Chief Information Security Officer (CISO) from NJ Courts are presenting this engaging webinar. Employees are one of an organization’s greatest strengths, but also its greatest weaknesses. For years cybersecurity and data privacy advocates have been arguing that training employees is the only way to safeguard the organization. This is especially true in the healthcare arena where HIPAA training is required. However, these same healthcare organizations engage in training for their employees only to stare down the barrel of a data breach caused by one of those trained employees.The question becomes, why do we continue to repeat the same exercise expecting a different outcome?

How Workplace Communication Mitigates Harassment

Catherine Short speaks with Warren Cook, President and Co-Founder of SymbianceHR . The topic of today’s program is “How Workplace Communication Mitigates Harassment.” We will explore the various communication strategies and practices necessary to develop a culture that inherently minimizes harassing behavior in the workplace, including various communication techniques and activities that lead to engagement and empowerment while simultaneously creating an inclusive environment that builds trust and respect.

Medical Assistants during Covid Era Webinar

Expanded Roles and Duties for Medical Assistants during the COVID-19 Era

Donald A. Balasa, JD, MBA, Chief Executive Officer and Legal Counsel of the American Association of Medical Assistants (AAMA) leads this timely and informative webinar. The medical assisting profession has risen to the occasion as the United States and the world have been dealing with the most serious health crisis in the last 100 years. Medical assistants have been asked by public health officials, managers of health systems, and licensed providers to assume expanded roles and perform tasks beyond their normal scope of work.

OSHA COVID 2021 updates webinar

COVID-19: Workplace Safety, OSHA Updates, and Return to Work Issues

Jennifer Gimler Brady, Partner at Potter Anderson & Corroon LLP will be presenting this timely webinar. On January 29, 2021, the Occupational Safety and Health Administration (“OSHA”) issued new guidance for COVID-19 workplace safety programs. Among other things, the guidance recommends several essential elements of an effective COVID prevention program. This presentation will discuss the OSHA guidance, as well as other important considerations that employers should take into account when planning for returning employees to the workplace, including the pros and cons of mandatory COVID vaccines.

Q&A: Learning from Health Care Scams in 2019 & How to Avoid Being a Target in 2020

Stephen D. Bittinger, Esq. Partner at Nexsen Pruet, presented the webinar The Biggest Health Care Scams in 2019 and How to Avoid Being a Target in 2020. Stephen answered many commonly asked questions on our blog in conjunction with this webinar. Be sure to catch Stephen presenting in person on April 23, 2020 in Wilmington, DE at the 3rd Annual Healthcare Compliance Symposium co-sponsored by First Healthcare Compliance and Widener University Delaware Law School.

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